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台灣的拾穗精神：從待用餐到實物銀行
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聯合報系「願景工程」陸續推出待用餐及「食物銀行在台灣」的追蹤報導，由食物到實物，串連起「給」與「受」，成功推動行善平台，引介理念，更強化實踐。期待以媒體結合民間力量，凝聚經驗與愛心，促進有效的正向改變。
由報導及紛至沓來的回響，給了我們幾點啟示：一是台灣民間充盈隨手行善的能量，二是社福機構推動新服務的創意充沛，三是企業參與與提供服務的意願很高。
首先，談台灣社會豐盈的善意。台灣民眾不分城鄉都有一股「隨時願意給予」的行善力量，一旦有人架起平台、提供支點，這股力量便能順勢湧出，修補社會底層弱勢的匱乏。以「待用餐」為例，最早響應的行善者許多只是小攤小店的經營者，他們賺取的只是蠅頭小利，卻願盡一己之力協助身旁的飢貧者。
更值得一提的是，在國外發源的「待用」原型，是由「消費者」預付款給店家，待需要者取用，店老闆並未付出實際成本。而台灣的「待用餐」，卻衍生出自己的獨特樣貌，不僅是小店老闆主動跳入「行善循環圈」中，更把「咖啡模式」發展成「餐食模式」，甚至自己吸收食物成本，讓「待用」概念大大的進化了。
第二，是社福機構樂於嘗試新的服務模式。社福機構的日常工作相當繁重，以家扶基金會為例，其原初宗旨是在扶助兒童，但當他們意識到社會有新的能量與新的需要，不僅樂意運用其經驗代為構思行善方式，並出力整合全台的供餐和物資捐贈平台。這種「在別人的需要上，看見自己的責任」的精神，值得我們敬佩。
第三，是許多企業積極發揮以產品或服務行善社會的心意，俯身成為串起需求與捐贈的橋梁，卻不求收割美名。例如，新竹物流貨運已成為眾多ＮＰＯ（非營利組織）不可或缺的合作行善夥伴。在聯合勸募協會的「物資捐贈平台」中，多家外商捐出六個月效限內的即期商品，讓「準銷毀物」發揮最大效用，成為弱勢可以使用的物資；而新竹物流提供的免費服務，讓愛心能夠抵達終點。
從眾多美好的故事與事後的回響，我們也看到其間有若干可以調整及提醒之處。
首先，依既有經驗，捐贈食物或實物的高峰常出現在年節，大批的應景食品湧入，如端午節的粽子、中秋節的月餅，然而弱勢家庭不見得有冰箱可以儲存，或有電鍋可以蒸食，又難以餐餐拿來當主食溫飽。也因此，「實物銀行」在扮演供與需的媒合時，需有更周全的勸募設計。這點，全聯福利中心近年推行的「愛心福利卡」模式，或可參考。全聯與社福機構、多個縣市社會局等合作，由全聯發行「愛心福利卡」，每月加值一定金額，由社工陪同受助者就近到全聯購買所需物資。如此，中介機構不需另置倉儲，也把「決定需求」的選擇權還給受助者。
其次，待用餐平台已吸引不少商家加入，但如何讓需求者得知取餐管道，仍有待不同公私管道的擴大關注。至於受助方式，也可再細緻些。不難想像，有些「新貧族」要在旁人注視下走向愛心店家，表明要領取待用餐，恐怕也有些尊嚴及標籤化疑慮需要處理。
最後必須提醒的是，當公民社會匯集眾力為行善找到新的支點時，固然解決了某些人當下的匱乏，但亦絕不能忽略解決飢貧背後的體制缺失。如同歐盟在金融海嘯後的提醒：「食物銀行」的慈善制度解決了些許問題，卻削弱了政府在更大格局上應盡的責任。亦即，要解決扶弱濟貧及貧富差距，政府切勿忘卻自己的責任。
台灣這波待用餐風潮與食物／實物銀行的美意，如同畫家米勒筆下的「拾穗」，田地莊稼總不割盡，留下些許，送予窮困，綻放與人共善的高貴德行。拾穗精神在台灣以新形式展現，值得我們珍惜與喝采！
【2013/07/06 聯合報】
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全文網址: 台灣的拾穗精神：從待用餐到實物銀行 | 社論 | 意見評論 | 聯合新聞網 http://udn.com/NEWS/OPINION/OPI1/8010672.shtml#ixzz2YEY0yAC2
Power By udn.com
suspended coffee
Here is a
cute, informative video from the UK that explains the basics of Suspended
Coffee. Please share it with your friends, family, and friendly neighborhood
coffee shops to help spread the word.
Suspended Coffee from
Mummu on Vimeo.
A short viral to help spread the word of the goodwill initiative
Suspended Coffee, offering a warm cuppa to those in need.
Please share to help spread the word.
Production Company: Mummu
Director: Karl Hammond
Animation Assistant: Alberta Torres
Director: Karl Hammond
Animation Assistant: Alberta Torres
Music production and sound design: Room-24 Studios
Voice Over: Martin Allanson
Voice Over: Martin Allanson
www.facebook.com/SuspendedCoffeess
www.mummu.co.uk
www.room-24.com
www.martinallanson.com/
www.mummu.co.uk
www.room-24.com
www.martinallanson.com/
Dear Business Owner, I’d like to introduce a great idea…
A big thank you to Malcolm Grant in Australia (I love how this
movement is so international), who has kindly created a beautiful informational
Suspended Coffee Handout that Suspended Coffee
supporters (or fanatics) can use to introduce the idea to businesses. The
file is in Word so people can print it out and tweak it as they like.
It’s in a tri-fold format to make it smaller and easier to hand out. It
does a really good job of explaining the idea of Suspended Coffee to newbies.
Just click on the link above to download the handout, print some out, and start
handing them out to businesses.
I have also finished a sample Letter for Businesses that anyone can use. My letter
focuses on the business owner’s possible concerns and answers questions that
owners may have about offering Suspended Coffees. S.C. supporters can also copy
the letter contents and send it in an email to their local businesses. Please
don’t spam though.
Lastly, I would also encourage supporters to offer personal
assistance to the business, sign the letter and include your personal contact
information. That way the business owner knows that this is from an active
member of the local community, not some far off company or group.
“Gao Wenlin,
partner of Yushang Cultural Kitche, located in High-tech Zone of Xi’an, said
the restaurant allows customers to buy a maximum 30 portions of free lunches
each day.” Free lunch stirred by ‘suspended’ coffee rage
Apparently, a debate was started on the micro-blogging site,
Weibo, that attracted Chinese celebrities and the People’s Daily. Hopefully,
this attention leads to more Chinese participation.
It seems there are also a few stores in the Philippines that are
offering Suspended Coffee. I couldn’t understand much of what was said in this
video, but it’s clear Suspended Coffee has reached Quezon City, Philippines.
I’ve updated the Resources for Business page. There is now a Spanish
version of the business flyer in addition to the English and German versions. Plus,
per request, I’ve added editable versions for all three flyers. Businesses,
feel free to take these, change the wording to suit your needs and add any
logos and other images to make it work for your particular business. These
flyers are my gift to the Suspended Coffee community.
Encouraging other Suspended
Coffee supporters to cooperate as a community
The owner of Coffee Sospeso has already encouraged supporters to
disavow any financial gain from this movement. I would take this a step farther
and encourage people to try to function more as a real community in this
effort, even though we come from many areas of the globe. In the internet
marketing world–and world in general–it is too easy to take everything as a
competition: to build the first website, the best website, get the most
Facebook “Likes” and “Shares”, and get the most businesses on board. I doubt
any of us have the time and resources to do EVERYTHING this exploding movement
needs. We can all add something and cooperate to make it work for the good of
all. This includes asking for help when necessary (hint, hint to those who are
still trying to get a website up). In my opinion, community is what Suspended Coffee is all about, and
that includes giving and receiving help.
On that note, I must cut this short and attend a memorial for a
fallen leader in my local community. RIP Kurt Bischoff.
What makes Suspended Coffee
different from other forms of charity
I could tell that there was something special about Suspended
Coffee when I first heard of it. However, I couldn’t quite put my finger on
exactly what was special about it until I saw that Australian news story yesterday. In the piece Daniel
Strictland of Mission Australia mentioned that Suspended Coffee allows the poor
to go inside food establishments and socialize where they could not go
previously.
That is the key. It helps end
the isolation and invites the poor back into the community.
In a small way, Suspended Coffee opens doors and allows the poor
and homeless to be more a part of the community. Yes, community shelters give
the homeless a place to sleep. Yes, food banks provide food. Yes, people can
bring food, beverages and money to those homeless who beg on the street
corners. While shelters and food banks are essential, they still keep the poor
and homeless separated from the rest of the community. They are segregated into
acceptable areas away from the rest. Worse, usually members of the community
will fight to keep shelters away from more prosperous areas, telling the
inhabitants, “You are NOT welcome here.”
Food banks and shelters are certainly more efficient in bringing
essential goods are services to those that need it. They are essential and I am
not advocating ending these forms of charity. However, they do not do well in
breaking down the walls that isolate the poor from the rest of the community.
Why Suspended Coffee breaks down
barriers and builds community
Not only are the poor being invited to eat with the rest of the
community with Suspended Coffee, the people that are doing the inviting are
other customers from the community. It is truly a community gesture. It’s not a
gift from the government or far-off donors or large corporations looking for a
tax break. Suspended Coffee is the community extending a hand to it’s more
ostracized and vulnerable members. It says “You are welcome here.”
I am proud to note that my flyer made it onto the newscast. Yes,
that’s my flyer at 30 sec. and
1:24 min. with the Suspended Coffee Supporter logo that someone else
contributed. Amazingly, I made that about a week ago, and it is already in a
shop thousands of miles away and on the local news. If that’s what happens in a
week, I can’t wait to see what happens in a month or a year.
Nonetheless, I feel my experience could help a lot of people
understand better what it’s like to be homeless. There’s a lot of
misconceptions out there, to put it mildly.
Personally, I had it easier than a lot of people. I
managed to stay in shelters. I kept an unstable roof over our heads
throughout the ordeal. I got into the charity “system” where I could find
out the best places to find help.
But there was the stress–just astronomical levels of
stress. Every moment I felt this knife hanging over my head: Will I
have a place to stay? Would we be safe? The isolation was extreme.
Traumatic experiences are inherently isolating. Add to that the fact that
it was virtually impossible to make lasting friendships. Either our new
friends would leave (or get kicked out) or we would leave. Many nights
were pockmarked were the sounds of bullets close by. There was a (claimed
to be) former drug leader that I worked with at a food bank to “earn” my
$400/mo. TANF money, who described how he cut off the fingers of a woman who
had betrayed him–and who kept hitting on me.
Worst of all were the stories of the other women I met and just
the incredible amount of suffering I witnessed. That’s the biggest thing
I saw: physical and emotional suffering. Trauma. Abuse.
Violence. Granted I walked primarily among homeless women and families in
shelters. So I didn’t necessarily meet all the homeless. I did
spend a week at Samaritan House in Denver, which also housed single men and
women. I also met many men and women on trips to the local free
clinic. Everyone I saw sat under this black cloud of suffering.
One woman I met had a daughter about the same age as mine.
People would think they were sisters. This other little girl had
witnessed her father being murdered. Another women had been molested by
an uncle during childhood and then severely beaten by a husband later on.
Still another woman had fled a violent relationship with her kids. When
they were sleeping in the park, she told them they were camping. There
are many more. These just stand out.
This leads to why I think Suspended Coffee will make more of a
difference than most people realize. A kind word and a kind act can make
the world of difference in an extreme situation. There is a lot of
physical help, through charities and government programs (though you really
need to combine both to just survive), but the experience is so utterly
stressful and the people so hurt that a few kind words, along with a small
gesture, like a simple cup of coffee, can mean a world of difference.
Criticism: “Suspended Coffee” is
a marketing scam.
Reply:
This started as a response to a Facebook post that went viral just before
Easter and featured a picture from the Washington Post of a homeless man named
Cal Walker. I knew it was a good idea right away and got this domain and plan
to develop this site. I am committed to not making any money from
it. My personal work is and will remain free for others to use. Max
of Facebook’s Coffee Sospeso (Suspended Coffee) community
has publicly requested that people not take advantage of the movement
financially.
This isn’t to say that no one will ever try, but at this point most
of the people involved appear to be acting in a spirit of goodwill.
Criticism: Homeless people won’t
know where to go or how to ask for “Suspended Coffee”
Reply:
First, I have helped solve this by offering a flyer that businesses may use to communicate to
customers how to give and receive Suspended Coffees. You may download a
copy here or create your own. Secondly, there are
networks that form in the homeless community. I know that times I have
offered a homeless person some food at work, only to find him return the next
day along with several buddies, for better or for worse. That is truly
not an issue.
Criticism: Employees or business
owners will steal the money.
Reply:
That is certainly possible. However, it is highly unlikely that
businesses will risk the scandal of stealing from homeless people. The
amount they could benefit is paltry compared to the risk. Employees may
be tempted to steal them or to donate them to their friends. Again, the risks
outweigh the benefits, even if the risk is less to the employee. The
business owners will be motivated to make sure their employees are
honest. My Suspended Coffee certificate would help owners keep
track of sales.
Criticism: People who do not
need the coffee may take advantage of the program
Reply:
This criticism is founded. While most people do have a conscience and
will use Suspended Coffees properly, there are a small percentage of people who
are more in need of morals than money. Furthermore, you can not expect
the cashier/barista to be able to make that determination. Not all
homeless people are old drunken men who smell of beer and pee. If you
choose to participate in the Suspended coffee idea, you must accept the risk
that there will be times that someone takes advantage of it.
Criticism: No one will want to
go to cafe’s that have a bunch of hobos that smell
Reply:
That is a stereotype. There are many women and children that are homeless
too, and many homeless people are very creative in finding ways to stay clean.
Many poor people, who are not quite homeless, could also use some suspended
coffee.
There are some that fit the stereotype and these people can
become problematic in other ways. Sometimes a homeless person who is
drunk can become disruptive and harass the other customers. That is why I
added a disclaimer to the door flyer that businesses may refuse service to
them, just as they may refuse service to any drunk customer who is disrupting
the store.
Criticism: There are better ways
to help the poor, like food banks and other charities.
Reply:
Of course there are other ways to help, but that doesn’t mean that this is a
bad idea or that it will supplant other forms of charity. It’s a new way
to help others. At the very least it is a good way to get people involved in
charity who might otherwise not do so. If you support the idea of Suspended Coffee,
you may want to consider doing a little more to help others in need: like
handing out bus tokens, $5 gift cards, protein or granola bars directly to
homeless people; or donating to food banks and other charities.
Plus, sometimes homeless people have barriers to reaching other
charities. Food banks do not always just give out food to anyone who
asks. They usually have a qualification system and limits to the time
someone can receive food. For example, our main local food bank in Boulder CO.,
EFAA, is focused on
taking care of families and they require that you prove that you have children,
live in the area, and have a low enough income. EFAA does a lot of great
work, but they don’t and can’t help everyone.
Criticism: It will be too
difficult to keep track of and require too much work for the cashier/barista.
Reply:
The certificate solves a lot of these problems. It
provides a place for keeping track of the items purchased, the amount, the
date, a place for a tracking number, and a place to tip the server. The
customer can fill it out, so there’s less work for the employees. I
created the certificate based on my experience working at a food bank, using a
food bank, working at a food establishment, and being homeless.
Criticism: What if there
are too many coffees purchased, but not enough takers?
Reply:
The simple solution would be for a business to allow only a set number of
Suspended Coffees at a time. Once they reach that limit, they would not
take any orders until some of the certificates were used up.
In short, while the idea of Suspended Coffee may not be perfect,
it is a good idea and with some tweaking should work in many locations.
Sources include:
http://consumerist.com/2013/03/29/why-ordering-suspended-coffees-for-the-needy-is-stupid-and-inefficient/
http://www.mycoffeestopstories.blogspot.co.uk/2013/03/is-suspended-coffee-good-idea.html
http://www.starbucksmelody.com/2013/03/29/the-suspended-coffee-movement-response-by-melody-on-feeding-america/
…and an assortment of comments on Facebook.
First, it’s simple. You walk into a coffee shop and
instead of buying just one cup of coffee, you buy two, or more. you buy
one for yourself and one for someone in need. The cashier takes your
money and uses it to pay for a coffee for someone in need.
Second, it’s direct. You do not need to worry if your
money is going to actually help someone or just to take care of a charity
organization and it’s overhead and expenses. You also do not need to worry
whether or not your recipient will use your gift to buy alcohol or drugs.
You can directly control which food or beverage you would like to donate.
Third, it’s win-win. You not only support a person in
need, you also support your local business and all it’s employees. Your
money does not go to another state, country or continent. It stays right
in the neighborhood where it was spent.
Lastly, it can be used for more than just coffee. You
could buy a hot bowl of nourishing soup, a filling sandwich, water, fruit,
bread, or a full meal. Suspended coffee’s simplicity makes it easy to
duplicate with other food items.
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https://www.facebook.com/SuspendedCoffeess
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Suspended
Coffee The idea of suspended
coffee is simple: When you buy a coffe. Notes4 ·
Twitter ... Photo: Suspended Coffees "it's about more than the
coffee".
https://www.facebook.com/SuspendedCoffeeSocietyMelbourne
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Suspended
Coffee Society Melbourne. 4522 likes · 181
talking about this.
o
o
en.wikipedia.org/wiki/Caffè_sospeso
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o 類似內容
A
caffè sospeso (Italian: suspended coffee) is a cup of coffee paid for in advance as an anonymous
act of charity. The tradition began in the working-class cafés ...
www.npr.org/.../eu-embraces-suspended-coffee-pay-it-for... - 翻譯這個網頁
2013年4月25日 - About a
century ago, a beautiful tradition emerged in the Italian city of Naples: Cafe-goers would buy
a cup of coffee
anonymously and in ...
www.coffeesharing.com/
o 頁庫存檔
Two
girls ask for one coffee each, pay and go. The next order was for seven coffees
and it was made by three lawyers: three for them and four 'suspended'.
www.suspended-coffee.com/
o 頁庫存檔
Suspended
Coffee is continuing its phenomenal explosion
around the globe, now reaching restaurants in China and the Philippines. In
Xi'an, Shaanxi province, ...
www.independent.co.uk/.../suspended-coffee-id-rather-star...
o 頁庫存檔
2013年6月4日 - Starbucks,
wounded in the tax avoidance scandal, has partnered with Christian charity
Oasis to make amends and sponsor a 'suspended ...
www.snopes.com
› Home › Glurge Gallery - 翻譯這個網頁
2013年3月27日 - Café customers buy 'suspended coffees' for
less fortunate patrons?
www.bbc.co.uk/news/magazine-22267613
2013年4月23日
Your
daily visit to a coffee shop could also give you a chance to do a small good
deed.
consumerist.com/.../starbucks-sort-of-implements-suspend...
o 頁庫存檔
2013年5月8日 - Back in
March, we simultaneously spread and scorned the “suspended coffee”
meme: a concept originating in the Italian city of Naples where ...
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